This notice explains how Vortex Consultancy Limited (“we”, “us”) collects and uses personal information when you visit this website or get in touch with us. We are committed to handling your information securely and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Vortex Consultancy Limited is the data controller for the personal information described in this notice. We are a private limited company registered in England and Wales (company number 08648952). Our registered office is 1 Cedar Office Park, Cobham Road, Wimborne, Dorset, BH21 7SB.
You can contact us about privacy matters at info@vortexconsultancy.co.uk.
Information we collect
- When you email us: your name, email address and anything else you choose to include in your message.
- When you visit this website: our hosting provider automatically processes technical information such as your IP address, browser type and the pages requested, in order to deliver the site and protect it against abuse.
- When you become a client: the business contact details and information needed to provide our services and manage our relationship with you.
Cookies and analytics
This website does not use advertising or analytics cookies, and we do not track you across other websites. Our hosting provider may set strictly necessary security cookies to protect the site from malicious traffic; these do not identify you personally.
How we use your information
- To respond to your enquiries and provide information you have asked for (legitimate interests, or steps prior to entering a contract).
- To deliver services to our clients and manage our contracts (performance of a contract).
- To keep this website secure and available (legitimate interests).
- To meet our legal, accounting and tax obligations (legal obligation).
We do not sell your personal information, and we do not use it for automated decision-making or profiling.
Who we share it with
We only share personal information with trusted service providers who help us run our business, such as our website hosting, email and IT service providers and our professional advisers (for example, our accountants). They may only use your information on our instructions. Where any provider processes data outside the UK, we make sure appropriate safeguards are in place as required by UK data protection law.
How long we keep it
We keep enquiry correspondence for as long as is reasonably necessary to deal with your enquiry and any follow-up. Client records are kept for the duration of our relationship and for up to seven years afterwards to meet legal and accounting requirements.
Keeping it secure
We use appropriate technical and organisational measures to protect personal information, including encryption, access controls and secure, regularly maintained systems.
Your rights
Under UK data protection law you have the right to request access to your personal information, and to ask us to correct, erase or restrict its use. You may also object to processing based on legitimate interests and, in some circumstances, ask for your data to be transferred to another organisation. To exercise any of these rights, email info@vortexconsultancy.co.uk.
If you are unhappy with how we have handled your information, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this notice
We may update this notice from time to time. The latest version will always be published on this page.